All there is to know

Frequently Asked Questions

Our most commonly asked questions

Ashling Hotel FAQ

What time is check-in?

Check-in is 3pm.

What time is check-out?

Check-out is 12 noon.

What food & drink options are available at ASHLING HOTEL?

We serve breakfast, lunch and evening meals in Chesterfields Restaurant 7 days a week. We also have a 24 hour pizza room service menu. Food is also served in our Iveagh Bar.Lunch menu is served from 12 – 5pm then an evening menu from 5pm to 9pm. All dietary requirements catered for, just let us know.

Is wi-fi available?

Yes, we offer complimentary Wifi throughout the Hotel

Can I park a car at ASHLING HOTEL?

Yes we have secure multistorey car parking in the Hotel. We offer residents a discounted overnight rate of €17.50 for 24 hours. We also have an hourly rate for non-residents which is €3.50 per hour. Car-parking cannot be reserved and is on a first come-first-served basis. There is a height restriction of 1.9meters.

Are there lift facilities?

Yes, we have elevators servicing all 7 floors of the Hotel including the basement level

How do you get to the ASHLING HOTEL from the Airport?

We are located about thirty minutes from Dublin airport. It is easily accessible by taxis which are available in abundance outside the airport and it would cost in the region of €25.00. There is a bus service called the Dublin Express number 747 available outside the arrivals Terminal 1 & 2 at Dublin Airport. The last stop on this service is Heuston Intercity Rail station and we are located just across the River Liffey from this stop. Journey time is approximately 40/50 minutes depending on traffic levels across the city and it costs €7.00 approx. per person each way. Full schedule details are available online @ www.dublinbus.ie

Can I book a quiet room in the ASHLING HOTEL?

We can request a quiet room for your stay with us however we are a city centre hotel so on occasion there is external noise which we have no control over unfortunately. We will endeavour to allocate your room in a quiet section of the Hotel.

Do you offer luggage storage facilities?

Yes, we offer complimentary luggage storage to our overnight residents..

What is the cancellation policy at the ASHLING HOTEL?

We offer 24 hours cancellation however please check the terms and conditions of your booking as some packages do vary.

Does Ashling Hotel accept the Go Anywhere Gift Card?

Yes, Ashling Hotel accepts the Go Anywhere Gift Card. When you arrive at the hotel, please present your gift card at reception. Where possible, please notify us in advance of your stay that you intent to use the gift card.

Rooms

What is the best way to make a reservation at ASHLING HOTEL?

We would recommend booking directly on our website www.ashlinghotel.ie or contact the hotel directly to make your reservation.

What payment methods are accepted at ASHLING HOTEL?

We accept all major credit cards, (VISA, VISA DEBIT, MASTERCARD, AMERICAN EXPRESS) as well as cash and prepayment via our online payment system Prommt.

Which room amenities are available at ASHLING HOTEL?

All of our bedrooms have: • Complimentary Wifi • USB charging points • Individual controlled air conditioning / heating • Multi-channel flat screen TV • In room safe (laptop safes in superior rooms) • Complimentary bottled Water • Tea / Coffee Making facilities • Hairdryer • Direct Dial telephone In addition to these amenities our Superior Deluxe King rooms and Suites also have complimentary robes and slippers as well as luxurious bathrooms with double sinks and a separate bath and rainfall showers.

Do ASHLING HOTEL offer any enhancement to your family rooms?

Our family rooms can cater for families for 4 or 5 people. We also have interconnecting bedrooms and rooms which are large enough to accommodate a travel cot.

Is ASHLING HOTEL air-conditioned?

Yes, all 226 bedrooms are fully air-conditioned which also controls the heat in those cold winter months.

Do the bathrooms have showers or baths at ASHLING HOTEL?

We have a mixture of room types which have bath/shower combinations and walk in showers. Please let us know if you have any accessibility requirements and we will be happy to discuss options with you.

Can I get an early check-in at the ASHLING HOTEL?

We can request an early check-in however check-in is not guaranteed until 3pm. If we are unable to facilitate your request for an early check-in, we will be delighted to store your luggage until your room is ready. If you wish to guarantee and early check-in before 3pm we recommend you reserve a room from the night before that way the room will be ready when you arrive.

Are there wheelchair accessible rooms in the ASHLINGHOTEL?

Yes, we have several bedrooms which are wheelchair user friendly. Please contact the Hotel directly and we would be happy to go through bedroom option with you.

Will my room be serviced during my stay?

We are currently operating a Do not Disturb (DND) policy on all bedrooms. This means our housekeeping staff will not enter your room to clean or service it. If you are staying more than one night and wish for your room to be serviced, you can make arrangements with the front desk to have your room serviced while you are out for the day. We would advise arranging this the evening prior or the very latest that morning, so we can make our housekeeping team aware of the request.

Family

Are there family rooms available at ASHLING HOTEL?

Yes, we have family rooms that can sleep between three and five people.

Are there family stay offers ?

Yes, we have a number of family packages available. Please check the family offers listed on our website.

Are there babysitting services available at ASHLING HOTEL?

No unfortunately we do not offer babysitting services.

Is there a kids' dinner menu?

Yes, we have a children’s menu available.

What children’s facilities are available at ASHLING HOTEL?

We have large family rooms, travel cots on request as well as providing children’s menus.

Do I need to be over 18 to book a room?

All guests must be at least 18 years old to make a reservation in Ashling Hotel regardless of the booking platform you use. Children and young people under 18 years old are welcome in Ashling Hotel once a parent or guardian is also a resident in the hotel at the same time.

The Hotel reserves the right to request valid photographic proof of identity and age.

Dining

Is a reservation for dinner required?

Yes, dinner reservations are required.

What time is breakfast served?

Breakfast is served in Chesterfields Restaurant Monday to Friday 6.30 am to 10.30 am.

Saturday, Sunday, and Bank Holidays 7 am to 11 am.

What dining options are available at ASHLING HOTEL?

We serve breakfast, lunch and Dinner in Chesterfields Restaurant. We also have a 24 hour room service menu available. All dietary requirements are catered for, please contact the Hotel or advise your server on the day.

Get Togethers

Do ASHLING HOTEL have family rooms available?

Yes, we have a number of family rooms available. Please contact the Hotel with your specific requirements

Meetings

Are there any meeting and conference room facilities available at ASHLING HOTEL?

Yes, we have a number of meeting rooms which cater for between 2 to 160 delegates

How many people can ASHLING HOTEL meeting rooms accommodate?

Our meeting rooms can cater for between 2 - 160 delegates

What equipment is included in the ASHLING HOTEL meeting rooms?

All meeting rooms include: An Audio visual appliance (Data projector and screen / wall mounted TV monitor) HDMI / LGA laptop connections WiFi connection Individually controlled air conditioning / heating Flip chart / Markers Sweets Filtered water Extension Lead Larger rooms also include a microphone, podium and sound cables. Please contact the Hotel directly with your specific requirements.

Are there food and beverage options available for meetings?

Yes, we offer a number of food & beverage options including in room “working lunch” options as well as carvery meals in Chesterfields Restaurant.

How can I book a meeting, conference, or event space ?

Please contact our Meetings & Events department on 01-6772324 or email meetings@ashlinghotel.ie with your enquiry

Does ASHLING HOTEL have corporate rates available?

Yes, we have corporate rates in place with a number of companies. Please contact our sales team on info@ashlinghotel.ie