Terms & Conditions
ASHLING HOTEL DUBLIN
Thank you for choosing to stay with the Ashling Hotel, we look forward to welcoming you.
During COVID-19 restrictions and in line with Government guidelines, the Ashling Hotel will follow whatever protocols are in place. The Ashling Hotel has signed up to Fáilte Ireland Covid Charter. Some of our T&C’s have been amended in line with this. Our priority is to ensure the safety of our guests and employees alike and to minimise the risk of spread of COVID-19.
By registering in the Hotel you accept that you and anyone in your party is compliant with the relevant level of restriction (currently level 5) & whilst in the Hotel follow whatever protocols are in place including correct contact tracing details, wearing of PPE & use of sanitisation stations, and appropriate behaviour at all times.
We are currently accepting bookings for guests who are either essential workers or need accommodation as they are using essential services (such as medical, courts, governmental etc.). You must produce a valid work letter on headed paper confirming details specific to you, which may be verified prior to arrival.
- You may be asked for a valid photo ID on arrival to complete your check in. A Passport or Driving license will suffice.
- To encourage cashless payments we are accepting Credit Card or Debit Card only at this time.
- The Restaurant must be pre booked, each sitting for a maximum of 105 minutes and must be vacated by 11pm every night.
- We ask all guests to remember it is mandatory to wear Face Masks in all public areas of the Hotel with the exception when seated in the Restaurant.
- It is accepted the Hotel may / will change protocols to allow us to maintain a safe environment for our guests and team members alike, in line with Government advise & regulations.
Rates are quoted and charged in EUR inclusive of VAT at the current rate. Alternative currency rates, where shown, are indicative only, are based on current exchange rates and are subject to fluctuation. Rates quoted are subject to availability and alteration. Special offers and certain periods may be subject to minimum night stay requirements, payment conditions and cancellation charges.
To make a booking you must enter the details of a valid credit or charge card legally held by you. Please note that at time of booking or in the period between booking and arrival a secure payment link will be sent for payment of the total value of your stay and any optional additional services. We allow a 24-hour grace period where guests can cancel/ amend their reservations free of charge. Reservations may not be cancelled or amended by the guest after this time and the reservation is non- refundable and non-transferrable. Should the hotel not receive payment via the secure payment link, for any reason, then the booking shall be null and void.
In the case of Special Offers such as Pay Now & Save, Advanced Purchase or any offer where the guest is required to pay all or part of the accommodation fee and Additional services prior to arrival, the hotel reserves the right to charge the supplied Credit or Charge Card within 72 hours of the time of booking. Should the hotel be unable to apply such charge, for any reason, then the booking shall be null and void.
Standard Reservations may be cancelled or amended up to 24 hours prior to day of arrival. Failure to cancel your booking prior to this time will result in an automatic charge equivalent to a minimum of the cost one night of standard rate accommodation being applied to your credit or charge card. In order to cancel a booking please use the cancellation link supplied in the booking or email the hotel directly quoting the Booking Reference Number issued with your confirmation. Note certain Special Offers may not be cancelled or amended and the payments applied, for such discounted offer are in most cases wholly non-refundable.
When making group bookings, different policies and additional supplements may apply.
Whilst every effort has been made to ensure the accuracy of all information, The Ashling Hotel does not accept liability for any errors or omissions and reserves the right to change information and descriptions of the featured hotel and products.